Policies
Invoicing & Billing Terms
Our terms are Net 30 days. All invoices are generated on a monthly basis. Retainers are billed quarterly. All project work is typically billed upon completion of said project, unless otherwise specified in the Scope of Project Work Memorandum supplied with each project.
All project work will be billed for actual time. No minimum billable time or travel time will be billed, unless otherwise specified in the Scope of Project Work Memorandum supplied with each project. All non-project work is billed at our standard rates.
Because we promote operating in a cost-effective manner, as well as support the Go Green Initiative, all our invoices are sent electronically via an email (PDF) attachment. Each email includes a "Client Activity History" report, which is no more than a time-sheet that details the work performed in the previous month.
We do not generate invoices for less than $100.00. We will combine multiple months when billable time falls below $100.00.
Outstanding invoices over 30 days will generate a reminder email of the un-paid
balance along with a copy of the past due invoice. A link to this Policies page
is also included.
Outstanding balances over 65 days are subject to forfeiture of the retainer
discount for the work performed on the past due invoice. The client will be contacted
no later than the 61st day from the original invoice date. The invoice will be
recalculated at the standard hourly rate and a new revised invoice will be generated
and emailed on the 66th day from the original invoice date if payment is not
received.
Outstanding balances over 91 days are subject to a 7% late fee, in addition
to the permanent forfeiture of the retainer discount. The fee is calculated on
the outstanding balance as of the 91st day from the original invoice date. A
separate revised invoice will be sent on the 97th day from the original invoice
date if payment is not received. All future efforts will no longer qualify for
our guarantees
Accounts with outstanding balances over 110 days will permanently converted
to a cash account. All future efforts will be billed and paid for in advance
of work performed.
Checks returned for "insufficient funds" will be charged a $50.00 returned
check fee. This will cover the fees charged by our financial institution and
the necessary internal administration cost.
All fees and penalties are also subject to outstanding balance charges. The
client shall be responsible for all attorney and collection agency fees incurred
in the process of collecting accounts balances over 120 days.
Any outstanding balances over 180 days are purged and charged off, and reported
as required by the IRS tax codes for corporations. All legal and collection efforts
will continue until the outstanding balances are paid in full.
Our goal is not to penalize our clients but to continue to maintain a competitive
rate structure without the need to raise our rates to offset outstanding account
receivables.
Last updated 1/1/2009
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